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Shipping Policy

Introduction

Welcome to Vocl.in! We are a directory platform designed to connect users with reliable local service providers. Please note that Vocl.in does not directly handle shipping, delivery, or logistics for any goods or services listed on our platform.

Responsibility of Service Providers

Each service provider listed on Vocl.in operates independently and may offer goods or services that require shipping or delivery. It is the sole responsibility of these providers to manage and fulfill their delivery obligations, including:

  • Packaging and shipping of items.
  • Communicating delivery timelines and status updates.
  • Resolving any issues related to shipping, including delays, damages, or lost items.

User’s Role

As a user, you are encouraged to directly contact the respective service provider for:

  • Confirming shipping options and timelines.
  • Tracking your shipment.
  • Addressing any concerns related to your order.

No Liability Clause

Vocl.in acts solely as a directory service and does not:

  1. Participate in the logistics or transportation of goods.
  2. Guarantee or ensure the quality of shipping services provided by listed vendors.
  3. Assume any responsibility for shipping delays, damages, or lost items.

Recommendations for Safe Transactions

To ensure a smooth experience, we recommend:

  1. Reviewing the shipping terms and policies of the service provider before placing an order.
  2. Keeping a record of your transactions and communications with the provider.
  3. Choosing vendors with positive reviews and verified credentials on our platform.

Contact Us

If you encounter any issues or disputes with a listed provider, feel free to reach out to our support team at support@vocl.in. While we are unable to mediate shipping-related concerns, we value your feedback to help improve the quality of providers listed on our platform.